You can access our website home page and browse our site without disclosing your personal data, but if you do give us your personal details, you are accepting these terms. If you do not agree with this privacy statement, do not give us your details. This privacy statement is part of our Terms and Conditions. We may need to update this privacy statement from time to time and when we do so we will place a notice on our website to let you know. You should regularly check this page to make sure you have read the most recent version.
In this privacy statement, we, us and our, refer to Dog In A Box Ltd registered in England & Wales, company no. 12313017. Our registered office is Chadacres, Hawkchurch, Devon, EX13 5XB. Our registered VAT number is GB346433304.
INFORMATION WE MAY COLLECT FROM YOU
If you do give us your details and then decide you do not want us to use your details anymore, you can unsubscribe by clicking on the ‘unsubscribe’ link in any emails you receive from us, or by clicking here.
If you want to buy things from us, you will need to register on our site. Registration involves you giving us the following personal information:
Your title, name and address (including option to save different delivery addresses), contact phone number and email addresses.
Registration enables you to save baskets as wish lists and speeds up the ordering process. However, you do not have to register with us until you choose to order.
We also collect card payment details and other information that we need to process the online card payment correctly.
HOW WE WILL USE YOUR DETAILS
Newsletter: If you sign up to our Newsletter, we may send your details on promotional offers or our latest company information.
We will never pass your details to other companies for marketing purposes.
We may also use your information to manage your purchases, such as sending a confirmation email, and process your card payments for goods you buy from us and also to deliver the goods to you, or we might give your details to our carrier if they deliver on our behalf. Your card details will only be shared with any third parties as is necessary to process your transaction. For example, banks and credit card companies that we need to contact to authorise and clear your card payment.
You can check any information that we are holding about you, or ask any questions about this privacy statement by emailing us on firstname.lastname@example.org.
We may also use the information to improve our website and personalise your experience when you visit our website. If we are sold or merged with another company we may transfer, sell or assign information about your relationship with us to third parties, including information that identifies you and other information concerning your relationship with us.
We may also record and monitor calls to us, to maintain customer service standards and assist staff training.
Additionally, we may ask you to complete surveys that we use for research purposes but you do not have to respond to them.
From time to time, our site may contain links to and from like-minded websites. If you follow a link to any of these sites, please note that these sites have their own privacy policies and we do not accept any responsibility or liability for their content.
Unless we are required to share your personal data by law, we will not otherwise share, sell or distribute any of the information you provide us without your consent.
HOW WE USE EMAIL
If you register to receive email, from time to time, we will send you news letter emails. These emails will inform you of our launch of new products, of special sales, or events taking place. You will not be “spammed” through having registered with Dog In A Box Ltd
If you currently receive our emails and do not wish to continue receiving them, you may unsubscribe at any time, by clicking on the ‘unsubscribe’ link at the bottom of the e-mail you’ve received or by emailing email@example.com. Alternatively simply call 01297 678770.
Please note: In order to process your purchases we will send you a confirmation email or we may contact you by email or telephone if we have questions about your order.
ABOUT COOKIES AND THE WAY WE USE THEM
In common with other websites, we do also use “cookies”.
A cookie is a small file that a Website puts on your hard drive so that it can remember something about you at a later time. Our online ordering system uses a cookie to record a unique reference on your computer so that we can keep track of your order and retain the contents in your shopping basket.
In order that we can monitor and improve the site we may gather certain information about you when you use it including details of your domain name and IP address, operating system, browser version and the Website that you visited prior to this site.
WHERE WE STORE YOUR PERSONAL DATA
All information that you supply us with is stored on our secured servers. Any payment details will be encrypted using SSL technology to try to prevent unauthorised access.
We take security seriously and we take precautions to keep your personal information secure. We have put in place appropriate physical, electronic and managerial procedures to safeguard the information we collect. However, due to the open communication nature of the Internet, we cannot guarantee that communications between you and us, or information stored on our servers, will be free from unauthorised access by third parties.